Shipping
Parcels are typically processed by China Post, EMS, DHL, or Xoom. In all cases, we reserve the right to use different couriers depending on the exact contents of your parcel, the destination country, and the shipping prices available to us at the time of shipment. If you have a specific shipping request, you may contact our support team at support@alduinsdakis.com for further details.
Defect Policy
All items are inspected prior to shipping. In the unlikely event that a product is defective upon arrival, please contact us to arrange a replacement.
14-Day Grace Period & EU Right of Withdrawal
For all non-customized and Made to Order products purchased online, there is a 14-day grace period. Return requests are handled via email at support@alduinsdakis.com. Within 14 days of delivery, you may return (at the customer’s expense) any unused and unopened items for a full refund of the item cost and standard shipping fees.
For European Union (EU) Residents: If you are a consumer residing in the EU, you have a statutory right to withdraw from your contract within 14 days of receiving your goods without giving any reason. Unlike our standard return policy, you are legally permitted to open and inspect your items to establish their nature and characteristics.
Impressum
Alduins Dakis
Valeri Garcia
Av Farriar Casa 15 nro 2 barrio 13 de septiembre
Valencia, Carabobo 2001
Venezuela
In General
Alduins Dakis owns and operates this website. This document governs your relationship with Alduins Dakis. Access to and use of this website and the products and services available through it are subject to the following terms, conditions, and notices. By using the services, you agree to all Terms of Service, which may be updated from time to time. You should check this page regularly to take notice of any changes.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason this website is unavailable at any time or for any duration. From time to time, we may restrict access to some parts or all of this website.
This website may contain links to third-party websites that are not operated by Alduins Dakis. Alduins Dakis has no control over these linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of linked sites will be subject to the terms of use contained within each respective site.
Privacy Policy
Your account information will only be used for matters pertaining to purchases from the store.
Prohibitions
You must not misuse this website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb, or any other material which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the proprietary rights of any other person; send unsolicited advertising or promotional material (“spam”); or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Breaching this provision constitutes a criminal offense, and Alduins Dakis will report any such breach to relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software, and Content
The intellectual property rights in all software and content (including images) made available to you on or through this website remain the property of Alduins Dakis or its licensors and are protected by copyright laws and treaties worldwide. All rights are reserved by Alduins Dakis and its licensors. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies thereof supplied to you or appearing on this website, nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order, you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and order price confirmation.
Dispatch times may vary according to availability and are subject to any delays resulting from postal disruptions or force majeure, for which we are not responsible.
In order to contract with Alduins Dakis, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Alduins Dakis retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and confirm the identity of the contracting party (usually Alduins Dakis, or in some cases a third party). Where a contract is made with a third party, Alduins Dakis is not acting as an agent or principal, and the contract is made directly between you and that third party subject to their terms of sale. When placing an order, you undertake that all details provided are true and accurate, that you are an authorized user of the payment card used, and that there are sufficient funds to cover the cost of goods. Foreign product prices and services may fluctuate, and all advertised prices are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email serves only as an acknowledgement and does not constitute acceptance of your order. A binding contract will not be formed until we send confirmation by email that the goods ordered have been dispatched. Only those goods listed in the dispatch confirmation email will be included in the contract.
(b) Pricing and Availability
While we endeavor to ensure that all details, descriptions, and prices appearing on this website are accurate, errors may occur. If we discover an error in the price of any goods ordered, we will inform you as soon as possible and offer the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat the order as cancelled. If you cancel after payment, you will receive a full refund.
Delivery costs will be charged in addition; such charges are clearly displayed where applicable and included in the ‘Total Cost’.
(c) Payment
Upon receiving your order, we carry out a standard authorization check on your payment card to ensure sufficient funds. Your card will be debited upon receiving authorization. Monies received upon debiting shall be treated as a deposit against the value of goods requested. Once the goods are dispatched and confirmation is sent, the deposit amount will be applied as consideration for the goods listed in the email.
Disclaimer of Liability
The material displayed on this website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated to the contrary, to the fullest extent permitted by law, Alduins Dakis and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties, and other terms which might otherwise be implied by statute, common law, or equity. We shall not be liable for any damages whatsoever, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages, or damages for loss of use, profits, data, or other intangibles, damage to goodwill or reputation, or procurement costs of substitute goods and services arising out of or related to the use, inability to use, performance, or failures of this website or linked sites. This does not affect Alduins Dakis’ liability for death or personal injury arising from negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to Ownership of Trademarks, Images of Personalities, and Third Party Copyright
Except where expressly stated to the contrary, all persons (including their names and images), third-party trademarks, and content, services, or locations featured on this website are in no way associated, linked, or affiliated with Alduins Dakis, and you should not rely on the existence of such a connection. Any trademarks or names featured are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify products and services and is in no way an assertion that such products or services are endorsed by or connected to Alduins Dakis.
Indemnity
You agree to indemnify, defend, and hold harmless Alduins Dakis, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages, and costs (including legal fees) arising from your use of this website or your breach of the Terms of Service.
Variation
Alduins Dakis shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
Invalidity
If any part of the Terms of Service is unenforceable (including any provision excluding liability), the enforceability of any other part will not be affected, remaining in full force and effect. So far as possible, where any clause or part thereof can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in a manner that closely resembles the original meaning as permitted by law.
Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Alduins Dakis. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Alduins Dakis.
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